Domains that have been expired for quite sometime and are not showing under 'My Domains' or 'Renew My Domains' page may be up for restore of the domain.
In order for you to restore your domain, please follow these steps:
1) Login to your account with us;
2) Once in your Dashboard, select 'Domains' on the left hand side
3) Select 'Expired Domains'
4) Choose the domain name you would like to restore and click the blue 'restore' button to the right (as below):
If still any issues or if you need assistance in placing your restore order; please call our Sales number at the number most convenient for your location or simply join us on live chat and we can connect you to our Sales team to help you place an order. Our contact details can be found here.