If you received a Payment failed email, you can submit your payment from within your account.
- Access your user accounts dashboard
- On the left select Account Details and then Orders & Invoices
- You should see the Resubmit option to the right of the order, which encountered a failed payment
- Submit the payment details as required.
If you continue to encounter issues, please contact our sales team via our live chat, or email who should be able to advise you further.
Attention: Our Team is unable to take payment or card information over chat for your security.
If you require a bank transfer option to make a payment please reach out to our team, who will be able to provide you with the required details.
Attention: an International transfer surcharge of 15USD will apply for orders of a worth lesser than 500USD.