| Prior to setting up your emails on your device, we suggest that you access the webmail option to confirm that you have the correct Password and Email Address created, as well as to check possible connection issues to the server. If you encounter any issues connecting, please join us on our live chat |
Please find the settings below helpful with setting up an IMAP configuration on the Android ‘Email’ app:
- Open the ‘Email’ application
- Go to ‘Settings’ or use the ‘+’ sign to add new account
- Enter the unique email address and password for that email account
- Select ‘Manual setup’
- Select IMAP account
The incoming mail server page will open
Username = email address
Pass = password for that unique email address
IMAP server = mail.yourdomain.com
Security = none
! If you want to enable SSL then use your 'Incoming Mail Server: (SSL)' as mail.[DOMAIN_NAME] (or e.g.: cpanel-123-xyz.hostingww.com - the correct server name can be found in your cPanel hosting confirmation email. Although we recommend using mail.[DOMAIN_NAME]
- Leave port and path prefix as is
- 'Next'
The outgoing mail server page will open
SMTP server = mail.yourdomain.com
Security = none
! If you want to enable SSL then use your 'Incoming Mail Server: (SSL)' as mail.[DOMAIN_NAME] (or e.g.: cpanel-123-xyz.hostingww.com - the correct server name can be found in your cPanel hosting confirmation email. Although we recommend using mail.[DOMAIN_NAME]
- Check-box ‘require sign-in’
- Leave port as is
Username = unique email address
Pass = unique password for that email account
- 'Next'
Your phone/device will check settings, and if successful, will the bring up account information.
Edit contact details for the email address etc, proceed and when finished, select ‘Done’