| Prior to setting up your emails on your device, we suggest that you access the webmail option to confirm that you have the correct Password and Email Address created, as well as to check possible connection issues to the server. If you encounter any issues connecting, please join us on our live chat |
To add an email address hosted with us to Gmail:
- Log in to Gmail
- Click the 'Settings' (cog) icon and then select 'Settings' from the drop-down menu
- Select 'Accounts and Import'
- Alongside 'Check mail from other accounts (using POP3)' select 'Add a POP3 mail account you own'
- Enter the email address to add and click 'Next Step'
- At the 'Add a mail account to your own' screen recomended settings are:
Username: [Full email address]
Password: [Email address password]
POP server: mail.[domain]
Port: 995
'Leave a copy of retrieved message on the server'
'Always use a secure connection (SSL) when retrieving mail'
- 'Add Account'
You will be asked if you would also like to be able to send mail on behalf of the address. If you wish to:
- Enter the name you would like to show on your outbound mail
- Deselect 'Treat as an alias' if you wish (more information here if you aren't sure: https://support.google.com/a/answer/1710338?ctx=gmail&hl=en&rd=1)
- 'Next Step'
- Recomended settings at the 'Send mail through your SMTP server' are:
SMTP Server: mail.[domain]
Port: 465 (preferred) or 587
Username: [Full email address]
Password: [Email address password]
'Secured connection using TLS'
You will then be sent a verification email to the address you are trying to synchronize. After clicking the link in the email your account will be added for sending in Gmail.