Where do I update my Account Email Address?

You can update the email address for your OnlyDomains account from the Account settings.

If you are logged into your user account, "Account Settings" can be accessed here: https://www.onlydomains.com/account/update


I don't have access to the current User Account or Account holder email address. What can I do?

If you no longer have access to the account or account holder email address, please reach out to our compliance team to request an update to the primary email address of the account at compliance@onlydomains.com

Our compliance team will need to confirm that you are the current account holder.

To speed up this process, provide them with:

1. the Username or a domain name that is located within the account
2. current Email account
3. new Email account 
4. documents confirming your identity (Driver's license, Certificate of Incorporation, or similar)


The Email Account field is greyed out

If the Email Account texted box is greyed out, ensure that the Two-Factor Authentication is disabled

Once this Feature is disabled the Email field will be able to be edited again.

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