Setting up your Business Mail account on Mozilla Thunderbird

First you will need to enable your Business Mail on other apps

  • Log into Business Mail
  • Click on Settings (Screenshot_2022-11-21_at_5.53.05_PM.pngicon) > Enable Titan on other apps.
  • After completing our feature tour, simply click Enable Titan on other apps to grant permission for third-party email clients to access your emails.

Once this is completed you will be redirected to a support page where you can follow the steps to configure Thunderbird for your emails or use the below instructions to configure your client.


  • Open your Mozilla Thunderbird client. Click on Account Settings


  • Click on Account Actions 
  • Click on Add Mail Account 
  • A pop-up with the account set-up details and configuration settings will open
  • Enter your name, email address of your Business account, and the respective password for it
  • Click on Configure manually 
  • Below given are the Business Mail server settings that need to be put in: 
    If you are based out of the European Union region then please refer to this article for Business Mail server details.

Incoming server:

Port: 993

Encryption method: SSL/TLS

Authentication: Normal password

Outgoing server:

Port: 465

Encryption method: SSL/TLS

Authentication: Normal password
Please Note: The Username will be the same as the email address of the Business account that is to be configured on Thunderbird

And done! Your Business mailbox will then load on your Thunderbird client automatically.

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